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Terms and Conditions PDF Print E-mail

Terms and Conditions

 

Free Shipping

Free shipping applies only to the continental USA. Hawaii and Alaska orders will be charged actual freight.

 

Generator Return Policy

Generators must be inspected at time of delivery. Recipients should NOT sign for the item if it has damage that they are not willing to accept. Once the item is signed for there is NOTHING we can do and you assume all responsibility. Upon signing, the recipient consents to the final sale of the delivered generator/s.

 

Non-Generator Return Policy

To return any items, you must obtain a return authorization by calling Hawkins Electric Supply within 30 days of you order. You must inspect items within 24hrs of receiving them. Any damaged must be reported at that time.

 

If parts of the order are missing, we will repair the defective item and return it you. If items are returned for reasons other than factory defects, you will be subject to a restocking fee.

 

All items must be returned completely unused and in the condition delivered in.

 

All returns must be shipped prepaid to Hawkins Electric Supply. No COD (Cash on Delivery) shipments will be accepted. If a product is special ordered by you on your request, those products are not refundable.

 

Shipping costs will not be refunded (even on free shipping items, the cost incurred by Hawkins Electric Supply will be deducted from the refund). Shipping any products back to Hawkins Electric Supply will be at the customer's expense.

 

Our Commitment to Privacy

 

Your privacy is important to us. We use the information you provide about yourself or about others when placing an order, only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the particular order that the information was provided for.